Service is a fixed part of our product and support from us is exactly what it says: qualified and individual help, assistance, support.

Endless waiting in a telephone queue with on-hold music, automated impersonal email responses? Not at ToxRat.

Our customers are our partners. They rely on our software and on us as service providers.

Reliable assistance at all time.

After purchasing our software, we don‘t desert you. We will gladly provide you with advice and answer all your questions on how to use the software. If desired, we will train you and your employees. We support you in analysing the data, in selecting the right statistical method and in interpreting the results.

Our customers appreciate our prompt service and our individual support. If there are any questions or problems, simply call us or send an email. You won’t have to wait long for our help. Usually we respond and provide assistance within 24 hours. And on the rare occasion when it might take longer, we keep you constantly updated.

Just try. A service contract is affordable, enables unlimited support on flat-rate-base and may be canceled at any time. 

Statistical evaluation of your data by us for you.

Would you rather not carry out the statistical evaluation of your test data yourself? Then we’ll do it for you! We will evaluate your test data according to your specifications. You will receive a detailed report with the results also depicted as graphics. Sensitive handling of unpublished test data and total discretion goes without saying.

Please contact us for an offer without obligation.