"Please hold the line", queues, answering machines or automated email responses from standard text modules?
Not at ToxRat.
We take service literally
Service stands for "serving" and "performing".
And that's how we understand it: competent, prompt and individual assistance and support.
Service is an integral part of our portfolio and our customers can rely on us.
We are available to advise you and answer any questions you may have about the operation of the software. We will support you in data analysis, selection of the right statistical methods and interpretation of the results.
Just try it.
Our service contract offers unlimited support on a flat rate basis.
If you have any questions or problems - call or send an e-mail.
Usually we respond within 1-2 working days.
And if it takes longer, we will always keep you up to date.
"So far the customer service has been amazing and has exceeded our expectations."
"I highly appreciate all the support I received and would like to thank you for your efforts."
"I talked with my boss about the program and service - I told that I was pleasantly surprised how detailed and fast you answer"